What should CX and AI advisors post on LinkedIn?

Here, posts about AI agents acting for customers brought 1.5x more CX leaders than other CX stories. Open on a named company and a number, run the test yourself, and end on the decision a leader has to make.

What is the best day to post on LinkedIn for CX and AI advisors?

For this advisor, Thursday brought the highest share of CX and business leaders (47.5%, across 6 posts) and the most in total. Saturday brought the lowest share (26.2%).

How often should a CX advisor post on LinkedIn?

This advisor posts about 7 times a week, and 15 leaders came back 3 times or more in four weeks. Daily works when most posts give leaders a decision to think about.

How do I know if my LinkedIn posts bring clients?

Look at who reacts, not how many. Group reactions by role, measure the share of your ideal clients per post, and follow the people who keep coming back. A free Netwarm scan does this for you.

Is it safe to analyse my LinkedIn audience?

Yes. Netwarm only reads public reactions to your own posts. It never logs in as you, never asks for your password, and never messages anyone for you.

LinkedIn playbook · Case study

LinkedIn content strategy for CX and AI advisors: how a California customer experience author reached 137 CX and business leaders in four weeks

We read every reaction on 27 posts from a California advisor and author on customer experience and AI. 380 people, 137 CX and business leaders. Here is what brings buyers, what brings peers, and the 5 posts we’d publish next.

Max Sawyer · Netwarm·2 November 2026·11 min read

The creator in this case studyA California advisor and author on customer experience and AI

Followers17,086

Posts~7 a week

Sellsadvisory for CEOs and customer leaders on AI decisions, an AI-powered experience assessment, roundtables and a CX newsletter

PeriodOct 7 – Nov 2

Ideal client: CEOs and CX, service and contact center leaders deciding what AI may do for, and to, their customers.The challenge: The advisor writes every day about AI agents meeting customers: the bank that blocks them, the retailer that lets them in, the chatbot that made an offer. Vendors and other CX consultants read along. Which posts reach the leaders who’d hire an advisor?

Key takeaways

LinkedIn content strategy for CX and AI advisors: how a California customer experience author reached 137 CX and business leaders in four weeks

These numbers are from 2 November. Your audience has already moved.

LinkedIn content strategy for CX and AI advisors: how a California customer experience author reached 137 CX and business leaders in four weeks

These numbers are from 2 November. Your audience has already moved.

Who actually reads you, and what the LinkedIn algorithm changed

What to post on LinkedIn to reach CX leaders

6 rules for LinkedIn engagement from CX leaders

When CX leaders read: the best time to post on LinkedIn for CX and AI advisors

5 posts ready to publish to target CX leaders

LinkedIn lead generation: lead magnets that work to target CX leaders

From reactions to clients

FAQ